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168,500 ÂĄ

Median Base Salary

How much does a Customer Success Manager make in Schanghai ?

The base salary for a Customer Success Manager in Schanghai is 168,500 ÂĄ. Also known as:
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168,500 ÂĄ

Median Base Salary (percentile 50th)

32 observations

Excellent Confidence

56,700 ÂĄ Bonus per year

161,600 ÂĄ of Stock

Base salary varies with experience. Register at TalentUp.io platform to learn about associated salaries based on seniority and percentiles. (Updated: May 26, 2024)

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131700.0 ÂĄ

Min salary

185300.0 ÂĄ

Max salary

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👤 Customer Success Manager in 📍 Schanghai

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Carles Font

CEO and Partner | Q-tech

Responsibilities: •Onboard new customers and provide training on the company's product or service •Act as the main point of contact for customers, addressing their inquiries and concerns •Monitor customer usage and engagement to identify opportunities for upselling or cross-selling •Collaborate with the sales and marketing teams to develop customer retention strategies •Gather customer feedback and communicate it to the product development team to improve the product or service •Track and report on key customer success metrics, such as customer satisfaction and retention rates Requirements: •Bachelor's degree in business, marketing, or a related field •Strong communication and interpersonal skills •Ability to multitask and prioritize in a fast-paced environment •Familiarity with customer relationship management (CRM) software •Understanding of customer success principles and best practices •Proven ability to build and maintain strong customer relationships Preferred Skills: •Experience in a customer-facing role, such as sales or customer support •Knowledge of customer success tools and methodologies •Analytical skills to interpret customer data and identify trends •Ability to work collaboratively with cross-functional teams •Certification in customer success or related field,

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